Phone:
+254722685776
Email:
info@databit.net
SMS Platform
Elevate your customer experience to new heights by harnessing the power of SMS. Our cutting-edge online SMS platform enables you to effortlessly set up automated messaging and efficiently send bulk SMS messages, all while delivering seamless communication at scale.
Whether you need to send transactional notifications, promotional offers, or important alerts, our platform offers the flexibility and convenience to meet your unique business needs
Features & Benefits
With our robust SMS solution, you can streamline and automate your messaging process, saving valuable time and resources.
- Easy Setup
- Automated Messaging
- Bulk SMS Capability
- Seamless Integration
- Real-time Analytics
- Customizable Templates
- Scalable and Reliable
API Integration
Build API triggered, personalized customer journeys that deliver relevant, engaging, and timely texts.
Personalized Engagement
Engage with personalized messaging at scale, that drives customer satisfaction & boosts sales!
Audience Segmentation
Target the right customer at the right time with our URL shortening, tracking, and segmentation.
Insights & Analytics
Gain critical insights into customer interactions so you can create better content that converts.
Why Choose Us
Reach and scale.
Real-time communication with customers around the world, across multiple messaging channels, reliably and at scale, via a single integration. Send OTPs, notifications, alerts, updates, campaigns, promotions, reminders, confirmations, and other outgoing messaging campaigns. Includes campaign scheduling, opt-out management, auto-replies, and other useful capabilities.
Engagement and Automation
Build powerful, conversational messaging experiences with a sophisticated low-code workflow builder for rich customer engagement. Connect these workflows to your business backend and help customers help themselves through innovative, app-like interactions, while enabling your business to achieve digital transformation goals with minimal effort. Rich integration capabilities extend the functionality of messaging channels, while supporting applications and processes already in use by your business.
Live Agent Messaging
Provide effective customer service and support with a real person, in real time through 1:1 text messaging with a cloud-hosted contact center, accessible from anywhere. Deflect traffic from the call center, and from automated messaging engagements, to live agent messaging, with a cost-effective way to resolve customer queries quickly and effectively. Integration to 3rd party software means minimal disruption of existing business processes.
Payments in Message.
A convenient, secure way for the customer to pay, in messaging channels known for high open and engagement rates. Make sales directly in messaging channels without having to write a single line of code, sending payment requests by automated workflow, in a live agent session, or from your OMS. Deliver intuitive digital commerce experiences built on proprietary account authentication and tokenization to enable secure and frictionless in-channel payments, while reducing your PCI burden.